Vodafone’s mobile network was disrupted again yesterday – just days after a break-in left thousands unable to call or text.
News of signal problems on mobile services provided by the communications giant spread across social networking sites yesterday afternoon.
Angry customers from northern and southern England, as well as north Wales, reported being unable to use their phones for calls, texts or the internet.
User Jamie Robertson tweeted: “Vodafone network down across south UK by looks of things.”
Another Vodafone customer, Lisa Woodland, Tweeted: “Is there a problem with vodafone network? Can’t make calls or send texts all of a sudden!”
The problems emerged after part of Vodafone’s network went down following a break-in at its exchange centre in Basingstoke on February 28.
The company said that several hundred thousand customers had lost voice, text and internet access.
Burglars hit the facility – stealing computer equipment and network hardware.
Most of the users affected were in the M4 corridor area, to the west of London
In a statement, Vodafone said: “We had a break in last night at one of our technical facilities which resulted in damage done to some of our equipment.
“We are working quickly to restore these and will be back to normal as soon as we can.”
A spokesperson for Vodafone was unable to comment
UPDATE (18:30):
A spokesperson for Vodafone added: “We experienced a minor blip for a few minutes earlier today while we were carrying out some routine upgrade work. Everything is now back up and running.”
