• Business
  • Life
  • Celebrity
  • Sport
  • Blog
  • Auto
  • Tech
Stories from SWNS
Advertisement
  • Home
  • News
    N’Gunu Tiny on why Africa must create impact investment opportunities that improve social mobility

    N’Gunu Tiny on why Africa must create impact investment opportunities that improve social mobility

    Meet Denise E. Jacobs – The medium with a vital message to save mankind

    Meet Denise E. Jacobs – The medium with a vital message to save mankind

    IRONING By Navajo

    IRONING By Navajo

    5 Interesting facts about online casinos

    5 Interesting facts about online casinos

    Curses of Cousins by Cliff Bacchus

    Curses of Cousins by Cliff Bacchus

    Operation Bluebird by Harry Old

    Operation Bluebird by Harry Old

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Business
  • Life
    • Celebrity
  • Tech
    Why it’s time for the global cosmetics industry to turn to bioplastics

    Why it’s time for the global cosmetics industry to turn to bioplastics

    Spending More Time Online? How to Make the Most of Your Time

    Spending More Time Online? How to Make the Most of Your Time

    Why Now More Than Ever Healthcare Needs To Go Digital

    Why Now More Than Ever Healthcare Needs To Go Digital

    The Impacts of Technology in the Casino Sector

    The Impacts of Technology in the Casino Sector

    How IoT Is Shaping The Various Aspects Of The Healthcare Industry?

    How IoT Is Shaping The Various Aspects Of The Healthcare Industry?

    How Can Robots Take Their Place in Casinos?

    How Can Robots Take Their Place in Casinos?

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
  • Review

    The Legend of Zelda: Breath of the Wild gameplay on the Nintendo Switch

    Shadow Tactics: Blades of the Shogun Review

    macOS Sierra review: Mac users get a modest update this year

    Hands on: Samsung Galaxy A5 2017 review

    The Last Guardian Playstation 4 Game review

    Intel Core i7-7700K ‘Kaby Lake’ review

No Result
View All Result
  • Home
  • News
    N’Gunu Tiny on why Africa must create impact investment opportunities that improve social mobility

    N’Gunu Tiny on why Africa must create impact investment opportunities that improve social mobility

    Meet Denise E. Jacobs – The medium with a vital message to save mankind

    Meet Denise E. Jacobs – The medium with a vital message to save mankind

    IRONING By Navajo

    IRONING By Navajo

    5 Interesting facts about online casinos

    5 Interesting facts about online casinos

    Curses of Cousins by Cliff Bacchus

    Curses of Cousins by Cliff Bacchus

    Operation Bluebird by Harry Old

    Operation Bluebird by Harry Old

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Business
  • Life
    • Celebrity
  • Tech
    Why it’s time for the global cosmetics industry to turn to bioplastics

    Why it’s time for the global cosmetics industry to turn to bioplastics

    Spending More Time Online? How to Make the Most of Your Time

    Spending More Time Online? How to Make the Most of Your Time

    Why Now More Than Ever Healthcare Needs To Go Digital

    Why Now More Than Ever Healthcare Needs To Go Digital

    The Impacts of Technology in the Casino Sector

    The Impacts of Technology in the Casino Sector

    How IoT Is Shaping The Various Aspects Of The Healthcare Industry?

    How IoT Is Shaping The Various Aspects Of The Healthcare Industry?

    How Can Robots Take Their Place in Casinos?

    How Can Robots Take Their Place in Casinos?

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
  • Review

    The Legend of Zelda: Breath of the Wild gameplay on the Nintendo Switch

    Shadow Tactics: Blades of the Shogun Review

    macOS Sierra review: Mac users get a modest update this year

    Hands on: Samsung Galaxy A5 2017 review

    The Last Guardian Playstation 4 Game review

    Intel Core i7-7700K ‘Kaby Lake’ review

No Result
View All Result
Stories from SWNS
No Result
View All Result
Home News

Sisters given £100k life insurance for father’s death told to pay it ALL BACK after getting the WRONG man’s money

by
January 29, 2015
in News
0
Rob Gent, late father of Elaine Briscoe (right), 48, from Stockton-on-Tees and Sandy Millington (left), 45, who had to pay back 100,000 after an insurance windfall from his death turned out to be a major blunder

Rob Gent, late father of Elaine Briscoe (right), 48, from Stockton-on-Tees and Sandy Millington (left), 45, who had to pay back 100,000 after an insurance windfall from his death turned out to be a major blunder

0
SHARES
2
VIEWS
Share on FacebookShare on Twitter
Elaine Briscoe, 48,  had to pay back £100,000 after an insurance windfall from their father
Elaine Briscoe, 48, had to pay back £100,000 after an insurance windfall from their father

Two sisters given a £100,000 windfall after their dad’s death have been forced to pay it all back – after an insurance company sent them the WRONG man’s money.

Elaine Briscoe and Sandy Millington received the six-figure cheque after a three year battle to track down the missing pension of Rob Gent.

They immediately split £40,000 between his four grandchildren – as former grave digger Rob had wanted – and spent around £20,000 more.

But within a month their joy turned to horror when Friends Life announced they had given them the pension belonging to another customer with the SAME name.

Two months later the pensions and insurance company threatened the sisters with legal action unless they handed it all back.

The devastated pair were forced to sell their father’s house – which they planned to keep as an investment – to repay the money they had spent.

They also had to borrow from friends and other relatives to make up the full amount of £108,895 and paid it all back within a year, by last October.

But Friends Life hauled them to court earlier this month and obtained an order to get even more from them – £6,000 in costs plus £1,000 in interest.

The company admitted making an error but said they were forced to launch legal action when the money was not immediately repaid.

Mum-of-two Sandy, 45, a teaching assistant from Stockton, Teeside, said: “It has just caused us untold issues and heartache.

“It has been horrendous and caused arguments within the family.”

She added: “We got quoted a point of law which says that no one should gain from a mistake, which we accept, but surely no one should have to pay for one either.

“We feel like Friends Life Group just did not want to listen to us.

Rob Gent, late father of Elaine Briscoe (right), 48, from Stockton-on-Tees and Sandy Millington (left), 45, who had to pay back 100,000 after an insurance windfall from his death turned out to be a major blunder
Rob Gent, late father of Elaine Briscoe (right), 48, from Stockton-on-Tees and Sandy Millington (left), 45, who had to pay back 100,000 after an insurance windfall from his death turned out to be a major blunder

“We did our best to get back the money as quickly as possible but it takes time.

“It feels as if they did not believe that we were trying our best to sort it out, it was extremely stressful and some people have stopped talking to us.”

Elaine, 48, who also has two children, from Newham Grange, Middlesborough, said: “We don’t care about the money, it’s about the injustice.

“After three years of looking for dad’s pension, we finally thought we had found it – although it was too late for him to enjoy.

“We thought it was all behind us but then we got the letter and it was like a bad dream.

“We just could not believe what we were reading.”

The sisters had spent three years in vain trying to get the pension for their dad after he
retired at the age of 65 in 2008.

They had still not managed to track it down by the time he died three years later but vowed to continue looking for it in his memory.

They were overjoyed when Friends Life sent the cheque to their solicitors in October 2013.

Friends Life Group said: “”In October 2013 a significant overpayment was made to the executors of Mr Gent’s estate on a claim.

“This was a result of human error.

“In November 2013, having established that this error had occurred, we contacted the executors’ solicitors to explain the situation, offer our apologies for the distress caused by the mistake, and to request repayment of the money that had been paid out through our error.

“We understand that requesting repayment of such a significant sum of money at a difficult time may have been upsetting for the family and we sincerely apologise for any distress caused.

“Given that the error had been discovered within a month and that the estate in question appeared to be of significant value, it was hoped that the matter could be rectified with the minimum inconvenience and distress.

“In response to our request for repayment of the money that had been paid out by mistake, the executors advised that the estate had already been distributed, and that accordingly the money would not be repaid.

“As per our standard procedures, we instructed our solicitors to take up the case on our behalf.

“Having failed to negotiate a settlement, we commenced legal proceedings, as a last resort.

“The main proceedings were concluded when the executors paid the full sum claimed.

“In January 2015 the court ordered that the executors make a further payment to cover a portion of the costs we incurred.”

They added: “We offer our unreserved apologies for the initial overpayment error and the subsequent distress this caused.

“It is regrettable that we were not able to resolve the situation amicably.

“Given the substantial nature of the overpayment, seeking repayment of the funds as per standard industry practice was necessary.

“We appreciate that financial matters of this nature require sensitive handling, which is why we only ever take legal action as a last resort.”

Previous Post

Bright idea! Lighting firm’s groundbreaking dimmer switch can work with ALL bulbs

Next Post

Cinema slammed after screen Fifty Shades of Grey for parents and BABIES.

Next Post

Cinema slammed after screen Fifty Shades of Grey for parents and BABIES.

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Stay Connected test

  • 85 Followers
  • 43k Followers
  • 113k Subscribers
  • 23k Followers
  • 99 Subscribers
  • Trending
  • Comments
  • Latest
Women love cheesy chat up lines, a study has revealed

Top 20 cheesy chat-up lines ladies really love

March 5, 2014
The top ten most well-known bingo phrases

The top ten most well-known bingo phrases

January 21, 2014
The horses thunder towards a jump at the Grand National

Amazing racehorse names which never made it

April 23, 2014
HGH Injections Brands: Which Ones Are Best?

HGH Injections Brands: Which Ones Are Best?

January 14, 2019
Chris Fear, 33, outside the Coral betting shop which is refusing to pay out on his 485/1 winning bet

Boycott Coral! Bookmaker faces protest after refusing to pay out on a football fan’s 485/1 bet

184
Women love cheesy chat up lines, a study has revealed

Top 20 cheesy chat-up lines ladies really love

147
Women feel invisible to the opposite sex at the age of 51, researchers found

Women begin feeling invisible to men ‘when they turn 51’

138
UKIP candidate claims Jews murdered each other in the Holocaust in masterplan to create State of Israel

UKIP candidate claims Jews murdered each other in the Holocaust in masterplan to create State of Israel

105
Four essential methods for looking after your eyes

Four essential methods for looking after your eyes

April 13, 2021
Time for a Spring Clean? How to Reduce Clutter

Time for a Spring Clean? How to Reduce Clutter

April 13, 2021
Where did the Custom of Sending Greeting Cards Come From?

Where did the Custom of Sending Greeting Cards Come From?

April 13, 2021
The Irish Lotto and The Irish Races

The Irish Lotto and The Irish Races

April 13, 2021

Recent News

Four essential methods for looking after your eyes

Four essential methods for looking after your eyes

April 13, 2021
Time for a Spring Clean? How to Reduce Clutter

Time for a Spring Clean? How to Reduce Clutter

April 13, 2021
Where did the Custom of Sending Greeting Cards Come From?

Where did the Custom of Sending Greeting Cards Come From?

April 13, 2021
The Irish Lotto and The Irish Races

The Irish Lotto and The Irish Races

April 13, 2021
SWNS

SWNS all rights reserved. Copyright 2020

Follow Us

Browse by Category

  • Auto
  • Blog
  • Business
  • Celebrity
  • Gaming
  • Life
  • Lifestyle
  • News
  • Pictures
  • Property
  • Review
  • Sport
  • SWNS
  • Tech
  • Travel
  • Uncategorized

Recent News

Four essential methods for looking after your eyes

Four essential methods for looking after your eyes

April 13, 2021
Time for a Spring Clean? How to Reduce Clutter

Time for a Spring Clean? How to Reduce Clutter

April 13, 2021
  • About
  • Advertise
  • Privacy & Policy
  • Contact

Real Fix is a trading style of South West News Service Limited.
Copyright © 2020 South West News Service Limited.

No Result
View All Result
  • Business
  • Life
  • Celebrity
  • Sport
  • Blog
  • Auto
  • Tech

Real Fix is a trading style of South West News Service Limited.
Copyright © 2020 South West News Service Limited.