A student was left shocked after Boots staff refused to print her photographs – because they were too GOOD.
Talented Joanna Ornowska, 25, snapped her pregnant best pal Malgorzata Kulinsha last week as mementos to show her family in Poland.
But the pair were shocked when Boots staff refused to print the pictures because they did not believe she had taken the snaps and accused Joanna of illegally downloading them from the internet.
Boots policy on copyright means it is illegal to print photographs taken by a professional photographer without their permission.
Joanna showed staff her student ID and a letter from the university proving they were her photos but the manager at the store in the Lower Precinct shopping centre in Coventry, West Mids., still turned her away.
Joanna, who is studying photography at Coventry University, said: ”The pictures were just simple shots that I’d taken of my friend holding her bump
– I was just doing a favour for her.
”They staff at the shop said they looked professional and that I needed to write a letter with headed paper to show who I am but I didn’t have any.
”My friend was upset that she couldn’t give them to her family. I was upset myself because they just shouldn’t have done that. It’s very unusual.
”The staff said that they didn’t believe that I’d taken them. It was crazy.
”Should I start taking very bad photos to be able to get them printed?”
Joanna invited eight-month pregnant Malgorzata, 28, into her photography studio where she posed for 30 pictures wearing a black dress.
Malgorzata was going to give the photos to her family in Poland because they do not have computers to receive emails.
Joanna took the pictures on her digital camera and wanted to pay a few pounds to have the pictures printed in the high street.
She was turned away from Boots and returned the next day with a letter proving she was a photography student but staff still refused to print them.
Devastated Malgorzata left empty handed and caught her plane home without the pictures.
She said: ”I’m very upset. I spent ages putting on my makeup and getting dressed up to have the pictures taken.
”It’s really disappointing that I can’t show them to my family at home.
”They’re lovely pictures and they would have treasured them.”
Joanna added: ”I took the pictures in a studio at the university and my friend was just showing her bump. She only wanted something to remember.
”I wasted so much time running around to get a letter and the shop staff still didn’t take any notice. It’s insulting that they didn’t believe me.”
A Boots spokesman has apologised for the cock-up.
He said: ”We have a legal obligation to ensure that we don’t infringe any copyright laws including those of professional photographers.
”In the case of Joanna our store staff were over cautious and on reflection could have sold the pictures.
”We’ve refreshed all procedures in this particular store and the staff have been fully briefed regarding appropriate customer care.”