Nuneaton based Medico Legal Agency, Medical Reports Ltd has achieved the internationally recognised ISO9001 and ISO 27001, establishing it as one of the leaders in its field.
This independent assessment was conducted by the leading Certification Body, the British Assessment Bureau and demonstrates Medical Reports Ltd’s commitment to customer service and quality in delivery alongside rigorous controls on Information Management.
has now earned the right to display the coveted British Assessment Bureau ISO 9001 and ISO 27001 certification marks to demonstrate its conformance to the standards.
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do and that they have a quality management system in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.
ISO 27001 is designed help establish and maintain an effective information management system, using a continual improvement approach. It implements Organisation for Economic Cooperation and Development principles, governing security of information and network systems. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.
Medical Reports Ltd has shown that it has good Medico Legal reliability and process controls which means lower costs for its customers!
Medical Reports Ltd’s Director Mr Ben Elsom said, “We are particularly pleased to have achieved ISO9001 and ISO 27001 certification as it underlines our commitment to our customers and our focus on quality. Not many customers get to see their suppliers’ ‘back-office’ activities. This recognition demonstrates we can provide a quality solution from quotation to delivery.”
The benefits of registration to the ISO 9001 and ISO 27001 standards include:-
- Streamlining an organisation’s procedures.
§ Bringing consistency to an organisation’s service delivery.
§ Reducing cost and rework.
§ Improving an organisation’s management practices.
§ Enhanced status.
§ Competitive advantage.
Medical Reports Ltd has over 16 years’ experience within the Medico Legal sector and has grown steadily from its formation in July 2000. The team’s depth of knowledge and contacts within the Medico-Legal environment ensure that when the case involves a complex issue, or time is of the essence, the company is more than able to meet the challenge.
In a world that’s becoming so distant and digital, Medical Reports Ltd combines a friendly personal touch supplemented with state of the art industry leading software from Nephex Solutions to provide a robust service to solicitors, claimants and insurers.
