Plasterers and DIY enthusiasts can now stop cursing their faulty and broken equipment after a popular plastering supplies firm launched its rapid online plastering tool repair service.
Gypsumtools, based in the Midlands, is renowned for offering one of the largest ranges of drylining products online as well as one of the UK’s biggest ranges of new tools for the plastering industry.
The firm, which has technicians and staff with over 50 years of experience in the trade, recently launched its taping tool repair centre which is now open for business.
Customers only need to fill out an online form or make one phone call to get the ball rolling and their tools can be collected, serviced, repaired and returned to them in the trice of an eye.
The easy to use online facility was designed to take some of the stress out of day to day plastering jobs, by offering an effective and rapid solution to some of the problems often encountered by professional plasterers and DIY enthusiasts alike, saving them time, as well as the cost of replacing their tools.
When a plastering tool breaks on the job or is in need of a service, customers do not even need to leave the job as Gypsumtools will collect the faulty equipment and then drop it back off again to a chosen address free of charge, once it has been serviced and repaired.
Customers can either telephone the repair centre to discuss the repair or fill out the online form to have up to three tools collected, serviced and the fault diagnosed for £25. A technician will then give the customer a courtesy call to let them know what the problem is and find out whether they would like to pay to have the fault repaired.
Gypsumtools operations manager, Callum Wilson said: ‘For more than 50 years we’ve worked in the plastering industry and it’s because of this that we understand what our customers want and need.
‘We also know how important a plasterer’s tools are for getting the job done. We are pleased to say that, with the launch of our tool repair centre and easy to use online form, we are making taping tool repair easier for anyone with a plastering job on, who runs into difficulty because their equipment has gone wrong.
‘Whether they’re in the plastering profession or a DIY enthusiast, there’s nothing more frustrating than a tool breaking on the job, wasting you time, effort and ultimately money. That’s why, as well as selling some of the best plastering and drylining tools online, we’re more than happy to get our customers’ tools repaired for them efficiently, effectively and as soon as possible.’
Customers can either fill out the online taping tool repair service form or more information, contact the Gypsumtools technicians and staff on 08456 2 54321, where a member of the team will be more than happy to help.
