A bus driver and his passengers had a lucky escape after ploughing into a bus stop in a rush-hour horror crash.
One eyewitness said the brakes on the Thamesdown bus appeared to have failed as it pulled into the stop.
The driver smashed into the stop, demolishing the shelter and smashing the windscreen of the bus.
But despite happening shortly after 6pm, nobody was injured in the crash on Wednesday in Swindon, Wilts.
Passenger Michelle, 21, who was travelling with her mum on the bus, said: “We’d only just got on the bus and as it was leaving, it crashed.
“All of a sudden, it got really bumpy all of a sudden and I didn’t know what was happening. Then the bus smashed through the bus shelter we got on at.
“After it crashed into the shelter, the driver told us that he didn’t really know what happened – he just lost control.
“I was with my mum at the time and it was absolutely terrifying.
“It was quite difficult to get off the bus too, the windscreen was smashed into the bus and there was loads of glass all over the floor.”
Eyewitness Jamie Brewer, 25, from Swindon, added: “It was scary. It looked like there were no brakes on the bus. It’s a good job nobody’s been killed.”
Police, firefighters, the electricity board and engineers from Thamesdown attended the scene.
Alex Chutter, Thamesdown general manager, said: “I can confirm one of our buses was involved in a collision this evening. There are no reported injuries.
“The safety of our passengers, drivers and other road users is a top priority, and we are carrying out an immediate investigation into the circumstances behind this incident.”