With the rapid pace at which it continuously evolves, it isn’t surprising that new technological trends have become commonplace, especially in the business sector where brands and companies are driven to remain competitive. However, staying on top of the latest tech in the information technology services sector isn’t easy. To help get you up to speed, we’ve compiled a list of some of the most compelling of all these trends for 2022.
Digital transformation to support remote work
Perhaps the most prominent trend for 2022 is digitization shaping the mainstream businesses of the modern world. Workforces are increasingly becoming more and more remote than they ever were before. Because of this, there’s a growing demand for substantial connectivity and greater reliability from it. More importantly, it’s needed 24/7. But businesses aren’t the only ones who expect this level of service; consumers do too.
For most people, digital channels have become their preferred means of interacting with businesses. The reward for meeting this demand results in stronger brand loyalty and competitive differentiation, and a lot of organizations are looking to accelerate their technology utilization.
Hybrid infrastructures to grow
Many businesses have begun to migrate their workloads to the cloud platform due to the advantages it boasts. However, many organizations still have a sizable tech footprint within their data centers. For this reason, hybrid infrastructures and ITSM are likely to grow. But what is ITSM? Information technology service management refers to the process of delivering, managing, and implementing IT-related solutions to meet the organization’s needs.
Artificial intelligence for cybersecurity
Cybercrimes continue to grow and become increasingly sophisticated. Data breaches amounted to over four million dollars in 2021, while claims of ransomware had grown to a shocking one-hundred-and-fifty percent since 2018. So it’s not surprising that many have begun to strengthen their cybersecurity measures through various means, including the use of artificial intelligence.
As the threat of cyberattacks continues to evolve, organizations must have real-time remediation and monitoring solutions, and the utilization of AI can help provide these capabilities. For example, the technology can deliver real-time traffic analysis for a quicker response to threats. Additionally, it can help identify cybercriminal risks and behaviors to ensure that future attacks are effectively prevented.
5G to deliver on a digital-first approach
The improvement of interconnectivity and networking requires faster connections—with 5G, it averages over 100Mbps. It can also support many connected devices than its predecessor. Moreover, as the IoT continues to become more integral to daily life and business, the importance of the connections’ reliability becomes paramount. Equally important to mention are all the people who connect to the internet. It’s grown exponentially within a couple of years, and it’s likely going to increase.
Whether you’re a startup or a small business, it’s hard to keep abreast of all emerging IT service trends. This is where this list comes into play. While this may not be a complete list of all the trends you can expect, these are undoubtedly the ones you should be aware of and implement in your organization.