Staff at a Chinese restaurant accidentally emailed a customer calling him a “cheeky f***er” after he asked for a discount for a party of 12

April 30, 2015 | by | 0 Comments

A Chinese restaurant has apologised after staff accidentally sent an email calling him a “cheeky f***er” when he asked for a discount.

Richard Moore outside the Twin Dynasty Chinese restaurant in Windmill Street, Gravesend (SWNS)

Richard Moore outside the Twin Dynasty Chinese restaurant in Windmill Street, Gravesend (SWNS)

Stunned Richard Moore, 28, emailed the noodle bar asking if he could get a special deal for a party of 12.

Staff at Twin Dynasty in Gravesend, Kent, – which promises “fresh and affordable food” – replied saying no offers were available.

But Richard was shocked to receive another email which appeared to be accidentally sent to him instead of another recipient.

The email read: “What do you think of this cheeky f***er?”.

Mr Moore said his party of a dozen friends and relatives were likely to shell out as much as #400 had they booked a table at the restaurant.

But they decided to eat elsewhere with Mr Moore promising never to go to the diner.

Mr Moore, of Gravesend, said: “Me and my fiance are getting married in about three weeks and we wanted to have a meal with friends and family beforehand.

“We enquired for a table for 12 so there would have been quite a lot of money, we think as much as £400.

“I asked if there was any offers or group discounts but they replied to say there wasn’t.

“Our plan was to go anyway but then I received this other email.

“I was completely shocked, I’ve told friends who have said they are disgusted by it all. I certainly won’t be eating there.

“I put a review on Facebook to tell people what happened and waited a couple of days for an apology.”

Staff apologised to Mr Moore for the error and described it as a “genuine mistake sent to the wrong recipient”.

Restaurant director Nick Byram,47, apologised for the unprofessional use of bad language.

He said: “As I explained to Mr Moore the email he received was a genuine mistake sent to the wrong recipient on a completely different matter and topic.”

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